2025 Classes

Class Requisition Status Current Phase Month Year Planned NAO / CET Start Date Tower Sub-Tower LOB1 LOB2 Class Type Group Class Site 1 Class Site 2 BC Target BC + Buffer OE CT - Nest Seats NEEDS ATTENTION Class Name NAO FST NAO-FST PST Ph1 Nesting Ph1 PST Ph2 Nesting Ph2 PST Ph3 Nesting Ph3 Overall Duration Duration less NAO Duration less NAO and FST Trainee Location Facilitator Trainer Location Proctor Training Type Training Setup Training Venue PST PHASE 1 PST PHASE 1 PST PHASE 1 PST Ph1 Schedule NESTING PH1 NESTING PH1 NESTING PH1 Nesting Ph1 Schedule PST PHASE 2 PST PHASE 2 PST PHASE 2 PST Ph2 Schedule NESTING PH2 NESTING PH2 NESTING PH2 Nesting Ph2 Schedule PST PHASE 3 PST PHASE 3 PST PHASE 3 PST Ph3 Schedule NESTING PH3 NESTING PH3 NESTING PH3 Nesting Ph3 Schedule Planned GOLIVE Date Planned GOLIVE Day 30D Post Hire 30D 60D 90D Class Completion Status # of Working Days Extended Reason for Extension Actual Class GOLIVE Date NAO Start NAO End FST End PST 1 End Nest 1 End PST 2 End Nest 2 End Endorsed NAO TP FST TP PST 1 TP NEST 1 TP PST 2 TP NEST 2 TP FST-ENDORSED Comments / Updates Needed Training AM Grand Total
wdt_ID wdt_created_by wdt_created_at wdt_last_edited_by wdt_last_edited_at Class Requisition Status Current Phase Month Year Planned NAO / CET Start Date Tower Sub-Tower LOB1 LOB2 Class Type Group Class Site 1 Class Site 2 BC Target BC + Buffer OE CT - Nest Seats NEEDS ATTENTION Class Name NAO FST NAO-FST PST Ph1 Nesting Ph1 PST Ph2 Nesting Ph2 PST Ph3 Nesting Ph3 Overall Duration Duration less NAO Duration less NAO and FST Trainee Location Facilitator Trainer Location Proctor Training Type Training Setup Training Venue PST PHASE 1 PST PHASE 1 PST PHASE 1 PST Ph1 Schedule NESTING PH1 NESTING PH1 NESTING PH1 Nesting Ph1 Schedule PST PHASE 2 PST PHASE 2 PST PHASE 2 PST Ph2 Schedule NESTING PH2 NESTING PH2 NESTING PH2 Nesting Ph2 Schedule PST PHASE 3 PST PHASE 3 PST PHASE 3 PST Ph3 Schedule NESTING PH3 NESTING PH3 NESTING PH3 Nesting Ph3 Schedule Planned GOLIVE Date Planned GOLIVE Day 30D Post Hire 30D 60D 90D Class Completion Status # of Working Days Extended Reason for Extension Actual Class GOLIVE Date NAO Start NAO End FST End PST 1 End Nest 1 End PST 2 End Nest 2 End Endorsed NAO TP FST TP PST 1 TP NEST 1 TP PST 2 TP NEST 2 TP FST-ENDORSED Comments / Updates Needed Training AM Grand Total
1 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM (BT-BV NH DB)
2 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Completed Production Jan 2.025 01/02/2025 MCS MCS CSBD ISG Chat to BRSV SG/LG West Correspondence NA MNL GLS 2 2 1 0 010225 ISG Chat to BRSV SG/LG West Correspondence -- -- 0 -- -- -- -- -- -- 0 0 0 MNL-GLS Galang, Gemmar Cross-skill Face-to-Face TBD 9PM-6AM MNL TBD TBD TBD NA TBD 01/22/2025 03/12/2025 02/01/2025 02/21/2025 03/23/2025 04/22/2025 On Time 01/02/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Cristi, Rosalyn Grand Total
3 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Completed Production Jan 2.025 01/06/2025 MCS MCS Commercial Claims Central Local Backfill ILO OFT 21 21 5 0 010625 Claims Central Local 0 0 0 20 20 NA NA NA NA 40 40 40 ILO-OFT Echarri, Iñaki ILO-OFT Cross-skill Face-to-Face OFT 7F: TR 5-Mahamot 2PM-10PM MNL TBD TBD TBD NA TBD 03/04/2025 03/18/2025 02/05/2025 04/03/2025 05/03/2025 06/02/2025 On Time 03/04/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Canlas, Karen Grand Total
4 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Completed Production Jan 2.025 01/23/2025 MCS MCS Carelon Services Behavioral Health Config Ramp ILO OFT 7 15 4 0 012325 Behavioral Health Config 2 5 7 10 5 NA NA NA NA 22 20 15 ILO-OFT Toabe, Ma. Rizza Rica ILO-OFT New Hire Face-to-Face 10PM-6AM MNL TBD TBD TBD NA TBD 02/25/2025 03/18/2025 02/22/2025 03/27/2025 04/26/2025 05/26/2025 Extended 10 03/11/2025 0 0 0 0 0 NA NA 0 -- -- -- -- -- -- -- Canlas, Karen Grand Total
5 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Completed Production Jan 2.025 01/21/2025 MCS MCS CSBD ISG Chat to BRSV Ind Correspondence NA MNL GLS 31 31 8 0 012125 ISG Chat to BRSV Ind Correspondence -- -- 0 -- -- -- -- -- -- 0 0 0 MNL-GLS Galang, Gemmar Cross-skill Face-to-Face 9PM-6AM MNL TBD TBD TBD NA TBD 02/03/2025 03/17/2025 02/20/2025 03/05/2025 04/04/2025 05/04/2025 On Time 01/21/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Cristi, Rosalyn Grand Total
6 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Completed Production Jan 2.025 01/27/2025 MCS MCS CSBD ISG Chat to BRSV Ind Chat NA MNL GLS 19 19 5 0 012725 ISG Chat to BRSV Ind Chat NA NA 0 5 NA NA NA NA NA 5 5 5 MNL-GLS Lasala, Glenn Cross-skill Face-to-Face 10PM-7AM MNL TBD TBD TBD NA TBD 02/04/2025 03/18/2025 02/26/2025 03/06/2025 04/05/2025 05/05/2025 On Time 02/04/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Cristi, Rosalyn Grand Total
7 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Completed Production Feb 2.025 02/04/2025 Provider Provider GBD UM Medicare Upskilling New Business ILO OFT 10 10 10 0 020425 UM Medicare Upskilling 0 0 0 5 0 NA NA NA NA 5 5 5 ILO-OFT Tababa, Joy ILO-OFT Cross-skill Face-to-Face OFT 7F: TR 2-Malimpyo GY (Up/Cross-skill) NA NA NA NA NA 02/17/2025 03/17/2025 03/17/2025 03/19/2025 04/18/2025 05/18/2025 On Time 02/17/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Homicillada, Mae Grand Total
8 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Completed Production Feb 2.025 02/10/2025 MCS MCS CSBD Claims 2.0 PR NA A ILO OFT 15 15 4 0 021025 Claims 2.0 PR A NA NA 0 5 NA NA NA NA NA 5 5 5 MNL-Combined Ordales, Sweetseal Refresher Virtual MS Teams : - 10PM-6AM MNL TBD TBD TBD NA 02/17/2025 03/17/2025 03/12/2025 03/19/2025 04/18/2025 05/18/2025 On Time 02/17/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Camago, Val Grand Total
9 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Completed Production Feb 2.025 02/10/2025 MCS MCS CSBD Claims 2.0 PR NA B ILO OFT 15 15 4 0 021025 Claims 2.0 PR B NA NA 0 5 NA NA NA NA NA 5 5 5 MNL-Combined Ticar, Darlene Refresher Virtual MS Teams : - 10PM-6AM MNL TBD TBD TBD NA 02/17/2025 03/17/2025 03/12/2025 03/19/2025 04/18/2025 05/18/2025 On Time 02/17/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Camago, Val Grand Total
10 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Completed Production Feb 2.025 02/10/2025 Provider Provider GBD GBD HCN Upskilling New Business ILO OFT 15 15 15 0 021025 GBD HCN Upskilling NA NA 0 15 NA NA NA NA NA 15 15 15 ILO-OFT Cautivar, Cynara Ley ILO-OFT Cross-skill Face-to-Face OFT 7F: TR 1-Maanyag GY (Up/Cross-skill) NA NA NA NA NA 02/17/2025 03/17/2025 03/17/2025 03/19/2025 04/18/2025 05/18/2025 On Time 02/17/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Homicillada, Mae Grand Total
11 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Cancelled Not Started Mar 2.025 03/13/2025 MCS MCS CSBD LG (Central/East/CONV) Voice Ramp D MNL GLS 17 20 5 0 031325 LG (Central/East/CONV) Voice D 2 5 7 45 15 NA NA NA NA 67 65 60 MNL-GLS TBD New Hire Face-to-Face 10PM-6AM MNL TBD TBD TBD NA TBD 06/23/2025 03/17/2025 04/12/2025 07/23/2025 08/22/2025 09/21/2025 On Time 06/23/2025 0 0 0 0 0 NA NA 0 -- -- -- -- -- -- -- Update Trainer Name or DB Grand Total
12 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Completed Production Feb 2.025 02/11/2025 MCS MCS CSBD NatVoice - ISGVoice NA MNL AGT 18 20 5 0 021125 NatVoice - ISGVoice NA NA 0 8 NA NA NA NA NA 8 8 8 MNL-Combined Gacosta, Jonas Upskill Face-to-Face MS Teams : - 10PM-6AM MNL TBD TBD TBD NA TBD 02/21/2025 03/14/2025 03/13/2025 03/23/2025 04/22/2025 05/22/2025 On Time 02/21/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Cristi, Rosalyn Grand Total
13 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM In Progress PST Feb 2.025 02/11/2025 MCS MCS CSBD BRSV Ind Correspondence to BRSV SG/LG Correspondence NA MNL GLS 14 14 4 0 021125 BRSV Ind Correspondence to BRSV SG/LG Correspondence -- -- 0 -- -- -- -- -- -- 0 0 0 MNL-GLS Galang, Gemmar Cross-skill Face-to-Face AGT 25F: TR 2-TR 2 GY (Up/Cross-skill) TBD TBD TBD NA 02/24/2025 03/17/2025 03/13/2025 03/26/2025 04/25/2025 05/25/2025 On Time 02/11/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Cristi, Rosalyn Grand Total
14 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Completed Production Feb 2.025 02/13/2025 MCS MCS CSBD LG Chat Central - LG Chat West NA ILO OFT 5 5 1 0 021325 LG Chat Central - LG Chat West NA NA 0 3 NA NA NA NA NA 3 3 3 MNL-Combined Aquino, Dolly Upskill Face-to-Face TBD 10PM-6AM MNL TBD TBD TBD NA 02/18/2025 03/18/2025 03/15/2025 03/20/2025 04/19/2025 05/19/2025 On Time 02/18/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Camago, Val Grand Total
15 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Completed Production Feb 2.025 02/17/2025 MCS MCS CSBD THC and HA Upskill NA MNL AGT 15 15 4 0 021725 THC and HA Upskill NA NA 0 4 NA NA NA NA NA 4 4 4 MNL-Combined Grengia, Abigail Upskill Face-to-Face 10PM-6AM MNL TBD TBD TBD NA 02/21/2025 03/14/2025 03/19/2025 03/23/2025 04/22/2025 05/22/2025 On Time 02/21/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Cristi, Rosalyn Grand Total
16 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Completed Production Feb 2.025 02/17/2025 MCS MCS CSBD LG Voice - LG Voice CA Ramp A ILO OFT 30 30 8 0 021725 LG Voice - LG Voice CA A NA NA 0 5 NA NA NA NA NA 5 5 5 MNL-GLS Salazar, Zy Upskill Virtual MS Teams : - 9PM-6AM MNL TBD TBD TBD NA TBD 02/24/2025 03/17/2025 03/19/2025 03/26/2025 04/25/2025 05/25/2025 On Time 02/24/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Camago, Val Grand Total
17 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Completed Production Feb 2.025 02/17/2025 MCS MCS CSBD LG Voice - LG Voice CA Ramp B MNL GLS 20 25 6 0 021725 LG Voice - LG Voice CA B NA NA 0 5 NA NA NA NA NA 5 5 5 MNL-GLS Bueno, Anj Upskill Virtual MS Teams : - 9PM-6AM MNL TBD TBD TBD NA TBD 02/24/2025 03/17/2025 03/19/2025 03/26/2025 04/25/2025 05/25/2025 On Time 02/24/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Cristi, Rosalyn Grand Total
18 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Completed Production Feb 2.025 02/17/2025 MCS MCS CSBD ISG Chat - ISG Voice NA A ILO OFT 22 22 6 0 021725 ISG Chat - ISG Voice A NA NA 0 8 NA NA NA NA NA 8 8 8 MNL-Combined Aquino, Dolly Upskill Face-to-Face MS Teams : - 10PM-6AM MNL TBD TBD TBD NA TBD 02/27/2025 03/13/2025 03/19/2025 03/29/2025 04/28/2025 05/28/2025 On Time 02/27/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Camago, Val Grand Total
19 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Completed Production Feb 2.025 02/17/2025 MCS MCS CSBD ISG Chat - ISG Voice NA B ILO OFT 20 20 5 0 021725 ISG Chat - ISG Voice B NA NA 0 8 NA NA NA NA NA 8 8 8 MNL-Combined Gauran, Jeser Upskill Face-to-Face MS Teams : - 10PM-6AM MNL TBD TBD TBD NA TBD 02/27/2025 03/13/2025 03/19/2025 03/29/2025 04/28/2025 05/28/2025 On Time 02/27/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Camago, Val Grand Total
20 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Completed Production Feb 2.025 02/17/2025 MCS MCS CSBD ISG Chat - ISG Voice NA C ILO OFT 21 21 5 0 021725 ISG Chat - ISG Voice C NA NA 0 8 NA NA NA NA NA 8 8 8 MNL-Combined Binas, Abegail Upskill Face-to-Face MS Teams : - 10PM-6AM MNL TBD TBD TBD NA TBD 02/27/2025 03/13/2025 03/19/2025 03/29/2025 04/28/2025 05/28/2025 On Time 02/27/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Camago, Val Grand Total
21 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Completed Production Feb 2.025 02/17/2025 MCS MCS GBD PDP - MS NA ILO OFT 15 15 4 0 021725 PDP - MS NA NA 0 10 5 NA NA NA NA 15 15 15 ILO-OFT Cabungcag, Eddie Cross-skill Face-to-Face MS Teams : - 9PM-6AM MNL TBD TBD TBD NA 03/10/2025 03/17/2025 03/19/2025 04/09/2025 05/09/2025 06/08/2025 On Time 03/10/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Camago, Val Grand Total
22 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM In Progress PST Feb 2.025 02/17/2025 MCS MCS CSBD EBiz -ISGVoice NA ILO OFT 26 26 7 0 021725 EBiz -ISGVoice NA NA 0 40 15 NA NA NA NA 55 55 55 ILO-SMS Ticar, Darlene Cross-skill Face-to-Face MS Teams : - GY (Up/Cross-skill) TBD TBD TBD NA TBD 05/09/2025 03/14/2025 03/19/2025 06/08/2025 07/08/2025 08/07/2025 On Time 05/09/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Camago, Val Grand Total
23 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM In Progress PST Feb 2.025 02/17/2025 MCS MCS CSBD LMSM to Individual and SG/LG Correspondence NA MNL GLS 35 35 9 0 021725 LMSM to Individual and SG/LG Correspondence -- -- 0 -- -- -- -- -- -- 0 0 0 MNL-GLS Galang, Gemmar MNL-AGT Cross-skill Face-to-Face MS Teams : - GY (Up/Cross-skill) TBD TBD TBD NA 03/17/2025 03/17/2025 03/19/2025 04/16/2025 05/16/2025 06/15/2025 On Time 02/17/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Cristi, Rosalyn Grand Total
24 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Completed Production Feb 2.025 02/21/2025 MCS MCS CSBD Welcome Calls Upskilling NA MNL/ILO Combined MNL 10 10 3 0 022125 Welcome Calls Upskilling NA NA 0 1 NA NA NA NA NA 1 1 1 ILO-OFT Ordales, Sweetseal Upskill Virtual MS Teams : - 10PM-6AM MNL TBD TBD TBD NA TBD 02/24/2025 03/17/2025 03/23/2025 03/26/2025 04/25/2025 05/25/2025 On Time 02/24/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Camago, Val Grand Total
25 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Completed Production Feb 2.025 02/21/2025 MCS MCS CSBD Welcome Calls Upskilling NA MNL/ILO Combined MNL 10 10 3 0 022125 Welcome Calls Upskilling NA NA 0 1 NA NA NA NA NA 1 1 1 ILO-OFT Ordales, Sweetseal Upskill Virtual MS Teams : - 10PM-6AM MNL TBD TBD TBD NA TBD 02/24/2025 03/17/2025 03/23/2025 03/26/2025 04/25/2025 05/25/2025 On Time 02/24/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Camago, Val Grand Total
26 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Cancelled Not Started Feb 2.025 02/17/2025 MCS MCS CSBD Claims 2.0 PR NA C ILO OFT 15 15 4 0 021725 Claims 2.0 PR C NA NA 0 5 NA NA NA NA NA 5 5 5 MNL-Combined Refresher Virtual MS Teams : - 10PM-6AM MNL TBD TBD TBD NA 02/24/2025 03/17/2025 03/19/2025 03/26/2025 04/25/2025 05/25/2025 On Time 02/24/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Update Trainer Name or DB Grand Total
27 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Cancelled Not Started Feb 2.025 02/17/2025 MCS MCS CSBD Claims 2.0 PR NA D ILO OFT 15 15 4 0 021725 Claims 2.0 PR D NA NA 0 5 NA NA NA NA NA 5 5 5 MNL-Combined Refresher Virtual MS Teams : - 10PM-6AM MNL TBD TBD TBD NA 02/24/2025 03/17/2025 03/19/2025 03/26/2025 04/25/2025 05/25/2025 On Time 02/24/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Update Trainer Name or DB Grand Total
28 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Completed Production Feb 2.025 02/24/2025 MCS MCS CSBD Claims 2.0 PR NA ILO OFT 10 10 3 0 022425 Claims 2.0 PR NA NA 0 5 NA NA NA NA NA 5 5 5 ILO-OFT Gacosta, Jonas Upskill Virtual MS Teams : - 10PM-6AM MNL TBD TBD TBD NA TBD 03/03/2025 03/17/2025 03/26/2025 04/02/2025 05/02/2025 06/01/2025 On Time 03/03/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Cristi, Rosalyn Grand Total
29 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Cancelled Not Started Feb 2.025 02/25/2025 MCS MCS CSBD LG CONV Upskill NA MNL AGT 10 10 3 0 022525 LG CONV Upskill NA NA 0 2 NA NA NA NA NA 2 2 2 MNL-AGT Gacosta, Jonas Upskill Virtual MS Teams : - 10PM-6AM MNL TBD TBD TBD NA TBD 02/27/2025 03/13/2025 03/27/2025 03/29/2025 04/28/2025 05/28/2025 On Time 02/27/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Cristi, Rosalyn Grand Total
30 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Cancelled Not Started Feb 2.025 02/26/2025 MCS MCS CSBD LG CONV Upskill NA MNL AGT 10 10 3 0 022625 LG CONV Upskill NA NA 0 2 NA NA NA NA NA 2 2 2 MNL-AGT Gacosta, Jonas Upskill Virtual MS Teams : - 10PM-6AM MNL TBD TBD TBD NA TBD 02/28/2025 03/14/2025 03/28/2025 03/30/2025 04/29/2025 05/29/2025 On Time 02/28/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Cristi, Rosalyn Grand Total
31 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Completed Production Feb 2.025 02/27/2025 Provider Provider GBD UM Medicare Upskilling New Business ILO OFT 10 5 5 0 022725 UM Medicare Upskilling 0 0 0 5 0 NA NA NA NA 5 5 5 ILO-OFT Tababa, Joy ILO-OFT Cross-skill Face-to-Face OFT 7F: TR 2-Malimpyo GY (Up/Cross-skill) NA NA NA NA NA 03/06/2025 03/13/2025 03/17/2025 04/05/2025 05/05/2025 06/04/2025 On Time 03/06/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Homicillada, Mae Grand Total
32 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM In Progress PST Mar 2.025 03/03/2025 MCS MCS CSBD MS Voice - MAPD Chat NA ILO OFT 6 10 3 0 030325 MS Voice - MAPD Chat NA NA 0 2 NA NA NA NA NA 2 2 2 ILO-OFT Acelar-Magleo, Heather Andrea Aissa Upskill Virtual MS Teams : - GY (Up/Cross-skill) TBD TBD NA TBD 03/05/2025 03/12/2025 04/02/2025 04/04/2025 05/04/2025 06/03/2025 On Time 03/05/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Camago, Val Grand Total
33 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM In Progress PST Mar 2.025 03/03/2025 MCS MCS GBD PDP - MS NA ILO OFT 15 15 4 0 030325 PDP - MS NA NA 0 10 5 NA NA NA NA 15 15 15 ILO-OFT Cabungcag, Eddie Cross-skill Face-to-Face MS Teams : - 9PM-6AM MNL TBD TBD TBD NA 03/24/2025 03/17/2025 04/02/2025 04/23/2025 05/23/2025 06/22/2025 On Time 03/24/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Camago, Val Grand Total
34 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM In Progress PST Mar 2.025 03/04/2025 MCS MCS CSBD ISG Chat - ISG Voice NA MNL AGT 13 13 3 0 030425 ISG Chat - ISG Voice NA NA 0 8 NA NA NA NA NA 8 8 8 MNL-AGT Gacosta, Jonas Upskill Face-to-Face MS Teams : - GY (Up/Cross-skill) TBD TBD TBD NA TBD 03/14/2025 03/14/2025 04/03/2025 04/13/2025 05/13/2025 06/12/2025 On Time 03/14/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Cristi, Rosalyn Grand Total
35 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM In Progress PST Mar 2.025 03/05/2025 MCS MCS CSBD AM MAPD - PDP NA ILO OFT 1 10 3 0 030525 AM MAPD - PDP NA NA 0 2 NA NA NA NA NA 2 2 2 ILO-OFT Acelar-Magleo, Heather Andrea Aissa Upskill Virtual MS Teams : - GY (Up/Cross-skill) TBD TBD NA TBD 03/07/2025 03/14/2025 04/04/2025 04/06/2025 05/06/2025 06/05/2025 On Time 03/07/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Camago, Val Grand Total
36 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM In Progress NAO / FST Mar 2.025 03/06/2025 MCS MCS CSBD Sales Support Backfill MNL AGT 8 8 2 0 030625 Sales Support 2 5 7 10 14 NA NA NA NA 31 29 24 MNL-AGT Ops New Hire Face-to-Face 10PM-6AM MNL TBD TBD TBD NA TBD 04/23/2025 03/12/2025 04/05/2025 05/23/2025 06/22/2025 07/22/2025 On Time 04/23/2025 6 6 6 5 5 NA NA 5 100.00% 100.00% 83.33% 83.33% -- -- 83.33% NA Grand Total
37 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM In Progress PST Mar 2.025 03/06/2025 MCS MCS CSBD ISG Voice (RC Hybrid) Ramp ILO OFT 25 30 8 22 030625 ISG Voice (RC Hybrid) 2 5 7 40 15 NA NA NA NA 62 60 55 ILO-OFT Aquino, Dolly New Hire Face-to-Face OFT 7F: TR 1-Maanyag 10PM-6AM MNL TBD TBD TBD NA TBD 06/06/2025 03/14/2025 04/05/2025 07/06/2025 08/05/2025 09/04/2025 On Time 06/06/2025 0 0 0 0 0 NA NA 0 -- -- -- -- -- -- -- Camago, Val Grand Total
38 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Cancelled Not Started Mar 2.025 03/03/2025 MCS MCS GBD MHA Upskill NA ILO OFT 26 26 7 0 030325 MHA Upskill NA NA 0 2 NA NA NA NA NA 2 2 2 MNL-Combined Estayo, Mark Jester Upskill Virtual 10PM-6AM MNL TBD TBD TBD NA 03/05/2025 03/12/2025 04/02/2025 04/04/2025 05/04/2025 06/03/2025 On Time 03/05/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Cristi, Rosalyn Grand Total
39 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM In Progress NAO / FST Mar 2.025 03/06/2025 MCS MCS CSBD LG (Central/East/CONV) Voice Ramp MNL AGT 25 30 8 0 030625 LG (Central/East/CONV) Voice 2 5 7 45 15 NA NA NA NA 67 65 60 MNL-AGT Troyo, Sky New Hire Face-to-Face TBD 10PM-6AM MNL TBD TBD TBD NA TBD 06/16/2025 03/17/2025 04/05/2025 07/16/2025 08/15/2025 09/14/2025 On Time 06/16/2025 0 0 0 0 0 NA NA 0 -- -- -- -- -- -- -- Cristi, Rosalyn Grand Total
40 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Requested by WFM Not Started Mar 2.025 03/10/2025 MCS MCS GBD MS Phone - MAPD Phone Backfill ILO OFT 17 20 5 0 031025 MS Phone - MAPD Phone NA NA 0 3 NA NA NA NA NA 3 3 3 ILO-OFT Estayo, Mark Jester Upskill Face-to-Face OFT 7F: TR 1-Maanyag 9PM-6AM MNL TBD NA NA NA 03/13/2025 03/13/2025 04/09/2025 04/12/2025 05/12/2025 06/11/2025 On Time 03/13/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Cristi, Rosalyn Grand Total
41 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM In Progress PST Mar 2.025 03/10/2025 MCS MCS CSBD MS Phone - MAPD Phone NA ILO OFT 10 10 3 0 031025 MS Phone - MAPD Phone NA NA 0 3 NA NA NA NA NA 3 3 3 ILO-OFT Estayo, Mark Jester Upskill Virtual MS Teams : - GY (Up/Cross-skill) TBD TBD NA TBD 03/13/2025 03/13/2025 04/09/2025 04/12/2025 05/12/2025 06/11/2025 On Time 03/13/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Cristi, Rosalyn Grand Total
42 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Requested by WFM Not Started Mar 2.025 03/17/2025 MCS MCS CSBD NatChat - ISGVoice NA MNL GLS 30 30 8 0 031725 NatChat - ISGVoice NA NA 0 8 NA NA NA NA NA 8 8 8 MNL-GLS Gacosta, Jonas Cross-skill Face-to-Face MS Teams : - GY (Up/Cross-skill) TBD TBD TBD NA TBD 03/27/2025 03/13/2025 04/16/2025 04/26/2025 05/26/2025 06/25/2025 On Time 03/27/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Cristi, Rosalyn Grand Total
43 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Requested by WFM Not Started Mar 2.025 03/10/2025 MCS MCS CSBD PVR - MBR Cross (ST) NA MNL/ILO Combined MNL 21 4 1 0 031025 PVR - MBR Cross (ST) NA NA 0 10 NA NA NA NA NA 10 10 10 ILO-Combined Binas, Abegail Cross-skill Virtual GY (Up/Cross-skill) TBD TBD TBD NA TBD 03/24/2025 03/17/2025 04/09/2025 04/23/2025 05/23/2025 06/22/2025 On Time 03/24/2025 NA NA NA NA NA NA NA NA -- -- -- -- -- -- -- Camago, Val Grand Total
44 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Completed Production Jan 2.025 01/16/2025 Provider Provider UM Intake Medicaid Sorting New Business MNL GLS 2 2 1 2 011625 Medicaid Sorting 2 1 3 4 4 NA NA NA NA 11 9 8 MNL-GLS Acobera, Kyziah Mae MNL-GLS New Hire Face-to-Face GLS 20F: TR 1-TR 1 10PM-6AM MNL 24-Jan TBD TBD NA TBD 01/30/2025 03/13/2025 02/15/2025 03/01/2025 03/31/2025 04/30/2025 On Time 01/30/2025 2 2 2 2 2 NA NA 2 100.00% 100.00% 100.00% 100.00% -- -- 100.00% Homicillada, Mae Grand Total
45 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Cancelled Not Started Apr 2.025 04/07/2025 Provider Provider UM Intake Medicaid Sorting Ramp MNL GLS 3 3 1 0 040725 Medicaid Sorting 2 1 3 4 4 NA NA NA NA 11 9 8 MNL-GLS New Hire 10PM-6AM MNL TBD TBD TBD NA TBD 04/25/2025 03/14/2025 05/07/2025 05/25/2025 06/24/2025 07/24/2025 On Time 04/25/2025 0 0 0 0 0 NA NA 0 -- -- -- -- -- -- -- Update Trainer Name or DB Grand Total
46 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Placeholder Not Started Jun 2.025 06/05/2025 Provider Provider UM Intake Central Non Tele Backfill 9 10 3 0 060525 Central Non Tele 2 5 7 25 10 NA NA NA NA 42 40 35 MNL-GLS New Hire 10PM-6AM MNL TBD TBD TBD NA TBD 08/05/2025 03/18/2025 07/05/2025 09/04/2025 10/04/2025 11/03/2025 On Time 08/05/2025 0 0 0 0 0 NA NA 0 -- -- -- -- -- -- -- Update Trainer Name or DB Grand Total
47 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Requested by WFM Not Started Jul 2.025 07/31/2025 Provider Provider UM Intake National Domestic Backfill MNL GLS 13 15 4 0 073125 National Domestic 2 5 7 20 10 NA NA NA NA 37 35 30 MNL-GLS New Hire 10PM-6AM MNL TBD TBD TBD NA TBD 09/24/2025 03/12/2025 08/30/2025 10/24/2025 11/23/2025 12/23/2025 On Time 09/24/2025 0 0 0 0 0 NA NA 0 -- -- -- -- -- -- -- Update Trainer Name or DB Grand Total
48 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Placeholder Not Started Aug 2.025 08/28/2025 Provider Provider UM Intake National Domestic Backfill 17 20 5 0 082825 National Domestic 2 5 7 20 10 NA NA NA NA 37 35 30 MNL-GLS New Hire 10PM-6AM MNL TBD TBD TBD NA TBD 10/20/2025 03/17/2025 09/27/2025 11/19/2025 12/19/2025 01/18/2026 On Time 10/20/2025 0 0 0 0 0 NA NA 0 -- -- -- -- -- -- -- Update Trainer Name or DB Grand Total
49 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Placeholder Not Started Jun 2.025 06/12/2025 Provider Provider Dental P&C Provider Backfill MNL AGT 10 13 3 0 061225 P&C Provider 2 5 7 25 5 NA NA NA NA 37 35 30 MNL-AGT Uy, Kathleen New Hire 10PM-6AM MNL TBD TBD TBD NA TBD 08/04/2025 03/17/2025 07/12/2025 09/03/2025 10/03/2025 11/02/2025 On Time 08/04/2025 0 0 0 0 0 NA NA 0 -- -- -- -- -- -- -- Homicillada, Mae Grand Total
50 merphix@gmail.com 03/12/2025 06:24 PM merphix@gmail.com 03/12/2025 06:24 PM Placeholder Not Started Jul 2.025 07/10/2025 Provider Provider Dental P&C Provider Backfill MNL AGT 30 39 10 0 071025 P&C Provider 2 5 7 25 5 NA NA NA NA 37 35 30 MNL-GLS New Hire 10PM-6AM MNL TBD TBD TBD NA TBD 09/03/2025 03/12/2025 08/09/2025 10/03/2025 11/02/2025 12/02/2025 On Time 09/03/2025 0 0 0 0 0 NA NA 0 -- -- -- -- -- -- -- Update Trainer Name or DB Grand Total